Help Center

How can we help?

Whether you're new to PracticeWorksHQ or want to get more out of it, you're in the right place.

Getting started

PracticeWorksHQ puts lessons, scheduling, and billing in one place. After signing up, add students, set your calendar and availability, and create billing models. Use the dashboard to see your practice at a glance. Customize your business name, logo, and colors in Settings. New? Try the demo account to explore without adding your own data.

Account & security

  • Forgot password? Reset it here — we'll email you a secure link when you're not logged in, or go to the change-password section in Settings when you are.
  • Change your password anytime from Settings.

Students, calendar & payments

Manage students and lesson types, set up locations and instructors, and track payments and recurring billing. The calendar shows your schedule and supports custom events and overrides. For a full overview, see the Features page.

Teaching layer

Pro and Team plans unlock the Teaching view: exercise library, lesson plans, practice tracking with milestones, student portfolios, and parent portal access. Switch between Business and Teaching views from the sidebar.

Need more help?

Check the FAQ for common questions, or reach out via the Contact page. Replies come from a real person.